A SAFE LUXURY STAY


CONFIDENCE & LUXURY IN A SAFE STAY

We have unrivalled experience to accommodate guests safely, enabling the confidence to relax and enjoy a safe and productive, luxury stay in the capital.

PRE-ARRIVAL MESSAGING

Guests will receive pre-arrival communication with an explanation of all the safety protocols

ON THE WAY TO BLUE ORCHID HOTELS

Fully sanitised and licensed taxis are available via the hotel for collection and drop off.

CONTACTLESS AND ENHANCED CHECK-IN

Online check in, e-payment and mobile key cards are available and encouraged.

PERSONAL SAFETY

On arrival, guests will be provided with PPE packs and will notice hand sanitiser stations throughout the hotel, together with signage encouraging social distancing and seating arranged to accommodate the guidelines.

GESTURES OF HOSPITALITY

Guests will witness staff adhering to enhanced and frequent disinfecting protocols, and will always welcome guests whilst remaining respectful of social distancing guidelines.

SAFE STAY ROOM SEAL

On approaching rooms/ suites, guests will notice a 'Sanitised for your safety' seal placed by housekeeping after deep cleaning and disinfection.

DEEP-CLEANED ROOM

Thorough protocols are in place to ensure the highest standards of cleaning are achieved. Hospital grade disinfectants and electrostatic sprayers are utilised. Guests will notice all high touch points are sealed in a protective sleeve and in-room printed collateral has been removed.

FOOD AND BEVERAGE EXPERIENCE

Packed room service with bio-degradable/ disposable cutlery and paper napkins are available with e-menus and only e-payments accepted. Fresh food ingredients are also available for guests to prepare their own meals.

SPA / GROOMING ATELIER / GYM

Guests are always welcome and will be asked to pre-book appointments, and will notice enhanced cleaning protocols throughout.

CONTACTLESS CHECK-OUT

When it is time to check-out, guests can do so online or by calling the front desk. We wish you a safe journey and trust that you enjoyed a safe stay with Blue Orchid Hotels.