FAQs

General Hotel Information

Reservations

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    Can I reserve more than one hotel room at a time when I book online?
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    What is Blue Orchid Hotels’ policy regarding cancellations?
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    How do I request an early check-in or late check-out?
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    How do I indicate a special request with my reservation?
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    What happens if my plans change and I don’t change or cancel my flexible reservation?
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    Can I cancel or amend my non-flexible reservation?
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    Can I check out earlier than my scheduled check out date?
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    Does the hotel offer luggage storage?
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    Can I check in earlier than the lead/primary guest?

Gift Vouchers

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    What are gift vouchers?
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    How do I use my gift voucher?
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