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24th February
Following the UK Prime Minister’s announcement of the easing of lockdown in England, whilst Blue Orchid Hotels currently remain open for those needing accommodation for legally permitted reasons, we look forward to welcoming:
From 12 April
Kindly note that other than for weddings, wider social contact rules will continue to apply in all settings – i.e. no indoor mixing between different households is allowed and only groups of six or two households outdoors.
From 17 May
Kindly note that the rule of six will no longer be applied to outdoor settings i.e. in all our outdoor dining services and on our roof terrace. Indoors the rule of six stills or two households still applies.
From 21 June
Will potentially see all legal limits on social contact removed, and restrictions on weddings and funerals also abolished.
If you have an enquiry, do not hesitate to contact us at reserverations@blueorchid.com or 0203 972 1800. We look forward to welcoming you soon.
For more information on the easing of restrictions please visit the Government website.
9th February
Safety, security and impeccable cleaning standards are always among Blue Orchid Hotels top priorities, taking care and responsibility towards our guests and colleagues.
Following the latest guidelines set out by WHO and the UK Government and International best practice, Blue Orchid Hotels continues to adapt its extensive series of safety measures so you can be confident of a safe and relaxing stay.
Blue Orchid Hotels have been awarded a Certificate of Assurance from world leaders in testing, inspection and certification, Bureau Veritas and for the second year running, the WE’RE GOOD TO GO Certificate by COVID-19 Industry Standard in Partnership with; The National Tourist Organisations of Great Britain and Northern Ireland.
4th January
Blue Orchid Hotels remain open for legally permitted reasons.From 6th January, with the UK being in a national lockdown, the permitted reasons to stay in a hotel are, those who:
We can continue to accommodate persons who:
We would like to reassure you that we continue to remain COVID-19 secure with strict practices and procedures in place.
19th December
We would like to reassure you that Blue Orchid Hotels remain open for legally permitted reasons.
From 20th December, with London being in a new Tier 4, the permitted reasons to stay in a hotel are, those who:
Finally, we would like to reassure you that we continue to remain COVID-19 secure with strict practices and procedures in place.
14th December
We remain open and can accommodate persons who:
Our spa, gyms and hairdressers remain open.
Accommodation is open for people to stay in order to be located near their Christmas bubble.
26th November
In line with the latest UK government guidelines, Blue Orchid Hotels continue to remain open and are delighted to welcome guests from the same household or support bubble for leisure stays as well as for work or other legally permitted reasons, at any of our properties.
Our restaurants, spa, gyms, grooming atelier and private event spaces for weddings, education and training, are ready to accept bookings from Wednesday, 2nd December onwards, simply contact reservations@blueorchid.com.
Our guests’ safety continues to remain our highest priority, we remain COVID-19 secure with strict practices and procedures in place, giving you confidence to enjoy the myriad services and facilities only a luxury hotel can provide.
1st November
Our hotels are remaining open for work, education and other legally permitted reasons.
If you need to travel for work, require safe and secure accommodation to attend your workplace, for education or other legally permitted reasons, then Blue Orchid Hotels are here to help.
We understand it is essential to keep the country operating and so we remain open to continue to support vital sectors (such as the NHS and medical practitioners) and employers.
With our newly installed onsite medical facility and qualified medical personnel, you can also combine your stay with COVID-19, antibody and other medical and health tests and services.
For those who have booked spa elements as part of a package, these can now be substituted/ re-allocated towards accredited COVID-19 tests and/ or work lunches or dinners served in spacious suites - perfect for safe, independent living.
If your up and coming visit was purely for a leisure break, you can re-arrange for a future date to which we will add 25% in value in recognition of your loyal patronage*.
Simply email reservations@blueorchid.com to find out more details and to re-arrange your booking elements.
We look forward to welcoming you.
*This offer is only available for stays between 5th November - 2nd December 2020, exclusively for leisure break visits and does not apply to bookings that have been cancelled.
15th October
Blue Orchid Hotels together with its collaborative partner Global Healthcare proudly provide essential COVID-19 and health tests onsite. To find out more, contact experience@blueorchid.com All tests by Global Healthcare Medical Diagnosis are Abbott’s tests and have been evaluated for their accuracy by Public Health England.
24th September
Navigating the pandemic with care and responsibility towards our guests, Blue Orchid Hotels follows the government’s latest advice and continues adapting its extensive list of precautionary measures accordingly.
4th July
Whilst we remained open throughout the pandemic to offer a safe home to key workers, we are delighted to now open to the general public, with unrivalled experience to accommodate guests safely. We also welcome you to: Cento Alla Torre, a spectacular new vibrant Mediterranean restaurant adjacent to the iconic Tower of London; TJ’s Grooming for the sharpest men's hair cuts; an eclectic mix of pop-ups in our Vine Street food market together with the sumptuous Adamo Spa and London Fitness Studio.
We have also been busy updating The Wellington and The Rochester, overlooking London’s largest private square. Enjoy al fresco dining in our unique private gardens and terraces and at a range of eateries and bars, including the new Vegan Brasserie.
5th May
Safety and impeccable cleaning standards are always among our top priorities. Following the guidelines set out by WHO and the UK Government, we have enacted a series of measures:
For further details, download our full guide.
15th April
Motivated by our company mission and values and assisted by, Here to Help London, we feel privileged to help the community and key front line workers during the COVID-19 pandemic and have provided:
We are determined to further focus our efforts on supporting our local community and implement several more initiatives to sustain the cause.
26th March
At Blue Orchid Hotels we firmly believe in partnerships; generating collective value from collaborative action. Therefore, we have merged our efforts with other independent organisations to support the London community and are delighted to be a part of Here to Help London.
Here to Help London was created with the local community in mind. Its sole purpose is to offer support services needed in these unprecedented times, that are determined by the demands of the people.
Services include: accommodation - offering safe and independent living; laundry, food delivery, concierge services and lending a book to read, amongst others.
Find out more about the initiative, how you can benefit or join, by visiting the Here to Help London website: www.heretohelplondon.com
23rd March
We are pleased to be able to announce our new 24-hour food delivery service, running from Blue Orchid Hotels’ Westminster and Tower Bridge locations. Our chefs have prepared a variety of set menus that can be delivered to your door, so that you can enjoy freshly made meals in the safety of your own home.
Download our Menu to discover our carefully curated selection:
Be assured that we have considered every aspect of your safety in our processes. Your and our staff’s health and wellbeing is of paramount importance to us. We have implemented all the precautionary measures that local government, and others, have advised, as well as a no-contact drop-off delivery protocol; we will explain this over the phone to you as you make your order.
18th March
At Blue Orchid Hotels, we pride ourselves in being community focused and we will remain so throughout the COVID-19 crisis.
We are here to help: for accommodation in our bedrooms and apartments, in our restaurants, bars and lounges.
We intend to have some food and beverage service 24-hours a day, subject to government advice.
If you need our concierge to collect something for you; to borrow a book from our library; to utilise our laundry services; to stay local but away from others to protect yourselves, and them, we are here to help.
Simply contact us directly on heretohelp@blueorchid.com, or call us on 0203 972 1600.
Our commitment and responsibility towards you has never been stronger as we face the COVID-19 pandemic.
We are constantly updating our cancellation policy to reflect the latest developments related to COVID-19 and to offer our guests as much flexibility and planning comfort as possible. As the situation evolves, please check this page for the latest information.
We look forward to seeing you soon.
In the meantime, please stay safe.
16th March
In these unprecedented times, this message is to let you know that we are here to help. As we face the COVID-19 pandemic together, our commitment and responsibility towards you have never been stronger.
We are continuously monitoring the ever-changing circumstances surrounding COVID-19 and are going above and beyond to keep you, our guests, employees and hotels safe; your wellbeing is of paramount importance to us.
Since the outbreak, we have initiated our crisis response team and have robust processes, systems, and dedicated support teams in place; including a 24-hour help line and email address, should anyone need it.
+44 (0) 203 972 1600
heretohelp@blueorchid.com
All of our staff are being continuously briefed and trained on essential preparatory and prevention measures. These range from hygiene protocols including increased cleaning and sanitizing frequency to guidelines on how to handle suspected or confirmed cases of COVID-19. We are, and will continue to follow the guidance of the World Health Organization (WHO), UK Government and Local Government to ensure the actions we take are comprehensive and suitable.
As it stands, our policy for individual guests allows free modification of all existing and new reservations in all Blue Orchid Hotels for stays until 30th April 2020. For group reservations, we offer free cancellation for Belgium, China, France, Japan, Iran, Italy, South Korea, Spain, and US inbound and outbound travel until 30th April 2020. We continue to monitor government and insurance advice and protocols.
Please be assured that all our teams are doing their utmost to provide you with the highest levels of service and a safe environment before, during and after your stays with us.
Thank you for your ongoing trust in Blue Orchid Hotels.
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